Making an appointment

To make an
appointment

Phone 09 950 4849 or 0800 950 485 at any time, or book online.
We can be contacted outside of office hours everyday including weekends.

Book online now

Appointments during COVID-19

At all Covid alert levels, online and phone consults (Telehealth) are available for new and follow-up appointments.

Read more about what we can do at the different COVID-19 Alert Levels here.

Clinic hours

Interior view of Tamaki Hands reception areaAppointments are available during clinic hours:

Monday: 8.30am – 6pm
Tuesday: 7.30am – 6pm
Wednesday: 8.30am – 6pm
Thursday: 9am – 7pm
Friday: 8.30am – 4pm

These hours can be flexible, please contact us if you require an appointment outside of these times. Appointments are usually 30 minutes long. We are closed on Public Holidays.

Fees

ACC: There is no surcharge for current ACC approved claims, including most splints and braces. There will be a charge for items not covered by ACC, for example if you need a wound dressing, compression tape or glove.

Non ACC: First appointment $90, Follow up $70. Splints & braces are individually priced.

EFTPOS and credit card payments available.

Southern Cross easy claim is available for members.

Cancellations policy

We understand plans can change. If you cannot attend your appointment we appreciate at least 24 hours’ notice. Phone 09 950 4849 or 0800 950 485 to re-schedule.

Cancellations with less than 2 hours notice or non-attendance, may incur full consult fee of $70.

Appointments are booked to enable your recovery. Do phone to re-book if you have cancelled or missed your appointment.

Repeat non-attenders are advised their funder and referrer will be updated.

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